Is Denver International Airport a haven for secret Illuminati ceremonies? You might think so by looking at an analysis of its Facebook page. In this latest installment of the airport analysis series, we look at how important it is for a text analytics solution to account for sarcasm and satire.
In our fourth airport analysis, we turn to Dallas/Fort Worth International Airport in Texas. As the fourth busiest airport on Earth, DFW is larger than the island of Manhattan. Every year it caters to 64 million passengers. Here is what they have to say.
Tokenization plays an important role in key text analytics features, like entity and theme extraction. Whether you’re building or buying, you’ve gotta know tokenization. In this two minute article, our Chief Scientist, Paul, lays out the fundamentals.
In this installment of the airport series, we turn to Chicago O’Hare. ORD is still feeling repercussions after a viral incident from early 2017 rocked its customer base. This PR nightmare emphasizes an important role of text analytics as an agent of brand management.