Lexalytics

Best Text Analytics Solutions: The Ultimate Guide

Discover how the top 6 text analytics vendors differ from one another and learn about which platform suits which use...

Insights

Voice of Customer Analytics: What, Why and How to Do It

Voice of Customer programs transform unstructured feedback into usable data. This article dives deep into what Voice of...

Airport

9 Novel Natural Language Processing Applications in Business

How are real business actually using natural language processing? In this blog post we explore 9 interesting business...

Insights

Adding New NLP Capabilities for RPA: Build or Buy?

Robotic Process Automation (RPA) is moving towards larger, transformational initiatives. As part of that shift, RPA...

Insights

Text Analytics & NLP in Robotic Process Automation

Robotic Process Automation (RPA) reduces costs and increases profitability by freeing workers to focus on higher-value...

Analysis

An AI Listens to The October Democratic Debate

It's election season and the Lexalytics Blog once again turns its attention to current political events. This time we...

Artificial Intelligence

How to Use AI to Solve Real Business Problems

Instead of going for a high-risk moon-shot, here's how to effectively integrate AI into your business to solve tangible...

Artificial Intelligence

Financial Services Disclosure Compliance Monitoring

The story of this Australian financial services firm shows how new Regulatory Technology solutions for financial...

Artificial Intelligence

AI in Education: Where is It Now and What is the Future?

AI-led or AI-assisted? AI in education is already here, but its future is still being decided. Who's leading the space?...

Machine Learning

BERT Explained: Next-Level Natural Language Processing

BERT is the latest and greatest in Natural Language Processing technology. Our VP of Marketing, Andrea Kulkarni, stops...

Customer Experience Management

The Crucial Piece that NPS Misses, and How to Fill the Gap

Net Promoter Score (NPS) is great for a quick view of customer satisfaction and brand health. But NPS can be...

Sentiment Analysis

Sentiment Accuracy: Explaining the Baseline and How to Test It

How accurate can we get with automated sentiment analysis through natural language processing? Let's run a quick test...