Analysis

Customer Feedback Analytics in Hospitality: Full Guide

We analyzed 50,000 TripAdvisor reviews of Best Western to demonstrate the value of customer feedback analytics in...

Analysis

Voice of Employee Analytics: Step-by-Step Guide

HR teams use Voice of Employee analytics to gather, analyze and interpret employee feedback data to reduce turnover,...

Natural Language Processing

The Ultimate NLP Tuning FAQ: Sentiment, Topics and More

Lexalytics Support Engineer Sarah Williams answers our users' most frequently-asked questions about how to tune...

Lexalytics

Automatic Text Document Summarization Using Semantic-based Analysis

In this research article, Chandra Shekhar Yadav explains why Lexalytics' algorithm outperforms previous text document...

Artificial Intelligence

Deepfakes Explained: What, Why and How to Spot Them

As the 2020 elections loom near, AI-generated deepfakes are hitting the news cycle. But what are deepfakes? Why are...

Product Information

The World’s First On-Premise SaaS Text Analytics System

Our Semantria SaaS text analytics API can now be deployed wherever you need depending on your privacy, security and...

Technology

Context Analysis in NLP: Why It’s Valuable and How It’s Done

Context analysis in NLP involves extracting n-grams, noun phrases, themes, and facets. This article explains the value...

Customer Experience Management

Improve Your Hospitality Analytics with Text Analytics & NLP

Hospitality analytics with text analytics and natural language processing (NLP) transforms customer feedback into...

Insights

ADHD: Disorder, Treatment and Perception

Our COO, Tim Mohler, stops by the blog to discuss how text analytics is used in pharmaceuticals and healthcare. In this...

Artificial Intelligence

AI Maintenance is Critical

Getting an AI system up and running is only half the battle. In this feature on KDnuggets, Paul Barba explains why AI...

Airport

The Definitive Data-Driven Airport Ranking List

It's hard to find consensus when it comes to airport rankings. Slideshows here, listicles there — it's always a...

Customer Experience Management

Don’t Crash and Burn with Your Chatbots

Chatbots have made the leap from fun toy project to cutting-edge business proposition. Here are some best practices to...