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Customer Experience Management
5 Industries Taking Advantage of Text Analytics
Text analytics, also called text mining, has countless applications. Businesses are taking advantage of text analytics...
Biomedical
Text Analytics & NLP in Healthcare: Applications & Use Cases
Healthcare databases are growing exponentially. Today, healthcare providers, drug makers and others are turning this...
Lexalytics
AI In Financial Services: Three Current And Emerging Applications
While the impact of artificial intelligence (AI) is a bit of a mixed bag in a number of industries, we’re seeing some...
Airport
9 Novel Natural Language Processing Applications in Business
How are real business actually using natural language processing? In this blog post we explore 9 interesting business...
Artificial Intelligence
How to Use AI to Solve Real Business Problems
Instead of going for a high-risk moon-shot, here's how to effectively integrate AI into your business to solve tangible...
Artificial Intelligence
Financial Services Disclosure Compliance Monitoring
The story of this Australian financial services firm shows how new Regulatory Technology solutions for financial...
Customer Experience Management
The Crucial Piece that NPS Misses, and How to Fill the Gap
Net Promoter Score (NPS) is great for a quick view of customer satisfaction and brand health. But NPS can be...
Lexalytics
The Definitive Data-Driven Airport Ranking List
It's hard to find consensus when it comes to airport rankings. Slideshows here, listicles there — it's always a...
Airport
Airport Analytics: SFO and Building a Better Delay
San Francisco International Airport is the gateway to the world's tech capital. In this installment of our airport...
Airport
Airport Series: McCarran and Las Vegas
When an airport company reviews social data they need to be able to find the signal in the noise. Airports and the...
Airport
Airport Series: JFK And Planning For The Future
JFK International Airport is about to undergo a massive renovation. To understand what JFK should change and why, we...
Natural Language Processing
Natural Language Processing in 5 Minutes
What is natural language processing? And what does it mean for you, me and your drunk friend? Seth Redmore explains the...