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Airport Series: Dallas/Fort Worth and The Dirty Secret

In our fourth airport analysis, we turn to Dallas/Fort Worth International Airport in Texas. As the fourth busiest...

Airport Series: Chicago And Viral Reputation Management

In this installment of the airport series, we turn to Chicago O'Hare. ORD is still feeling repercussions after a viral...

Airport Series: Charlotte and Customer Complaints

Charlotte blends Southern charm into the hustle and bustle of a major international airport. However, this balance...

Airport Series: Atlanta and Wayfinding

Not only is Hartsfield–Jackson Atlanta International Airport the busiest airport on earth, its "plane train" is the...

Analyzing Airport Reviews Using Natural Language Processing

We used cutting-edge natural language processing (NLP) and sentiment analysis software to analyze thousands of...

Machine Learning in 5 Minutes

There's a famous quote, supposedly from Bill Gates, that goes "A breakthrough in machine learning would be worth ten...