9 Novel Natural Language Processing Applications in Business
How are real business actually using natural language processing? In this blog post we explore 9 interesting business...
Customer Feedback Analytics in Hospitality: Full Guide
We analyzed 50,000 TripAdvisor reviews of Best Western to demonstrate the value of customer feedback analytics in...
Customer Experience Management
Improve Your Hospitality Analytics with Text Analytics & NLP
Hospitality analytics with text analytics and natural language processing (NLP) transforms customer feedback into...
Airport Series: Charlotte and Customer Complaints
Charlotte blends Southern charm into the hustle and bustle of a major international airport. However, this balance...