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Press Releases

Lexalytics® Gives Global Brands Greater Insight Into Consumers’ Opinions with Polish Language Support

Company Brings Customer Experience Management and Social Media Marketing Pros Broadest Range of Native Language Text Analytics Capabilities Available Boston, MA—November 23, 2015Lexalytics®, the leader in cloud and on-prem text analytics solutions, announced today that it has added Polish to its extensive list of languages it can analyze natively, giving brands better, more accurate insights […]

Company Brings Customer Experience Management and Social Media Marketing Pros Broadest Range of Native Language Text Analytics Capabilities Available

Boston, MANovember 23, 2015

Lexalytics®, the leader in cloud and on-prem text analytics solutions, announced today that it has added Polish to its extensive list of languages it can analyze natively, giving brands better, more accurate insights into what their global customers are saying and thinking. Lexalytics now supports 21 international languages, accounting for approximately 64 percent of the world’s population.

Text analytics is critical for brands to make profitable business decisions quickly and get a clear understanding of what customers are saying through the vast amounts of places they’re talking — like Twitter and Facebook, customer satisfaction surveys, blogs, the news media, customer service calls and more. The ability for multinational brands and companies located in a particular region to perform text analytics in the native language, as opposed to translating it into English and then conducting the analysis, is critical to ensure the highest rates of accuracy. Slang, profanity, localisms — they all lose their meaning when translated into another language, and these are so

“Sprinklr is purpose-built to help brands put the customer experience at the center of the enterprise, and we’re currently serving over 1,000 brands across 77 countries to achieve that end,” said Murali Swaminathan, EVP of Client Success and Engineering at Sprinklr. “Lexalytics’ text analytics platform enables us to better serve global enterprises and understand the voice and sentiment of their customers. The addition of native Polish language support is a clear indicator of their commitment to delivering a global, enterprise-level text analytics platform.”me of the most important sentiment-bearing phrases. “Lexalytics has led the industry in providing the broadest support for native language text analytics capabilities because we understand that the Internet encompasses the world. Native-language text analytics accuracy is a critical component of customer experience management (CEM), Business Intelligence (BI), and social media marketing (SMM) for gaining actionable insights,” said Jeff Catlin, CEO, Lexalytics. “Poland is an important market for our partners and customers and we’re excited to help them grow their businesses in that market with this new

capability. We’re adding over 38 million native speakers to our many billions that we already support.”

Polish language support will be available on December 3, 2015 in both the Semantria® SaaS platform and Salience on-premise text mining systems.

About Lexalytics®

Processing billions of unstructured documents every day globally, Lexalytics is the industry leader in translating text into profitable decisions. Lexalytics deploys state-of –the-art cloud and on-prem text and sentiment analysis technologies that transform customers’ thoughts and conversations into actionable insights. The on-premise Salience® and SaaS Semantria® platforms are implemented in a variety of industries for social media monitoring, reputation management and voice of the customer programs. Based in Boston, MA, Lexalytics has offices in the US and Canada. For more information, please visit www.lexalytics.com, email sales@lexalytics.com or call 1-617-249-1049. Follow Lexalytics on Twitter, Facebook, and LinkedIn..

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Other Press Releases

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2016-04-06 Lexalytics® Brings Enterprise-Level NLP and Sentiment Analysis to Social Media and Messaging Apps for Android™
2016-01-26 Lexalytics® Brings Text and Sentiment Analytics to Mac®
2015-12-15 Lexalytics®’ Text Analytics Software Helps Airlines Improve Customer Satisfaction by Delivering Immediate and Actionable Insights with New Airlines Industry Pack
2015-12-03 Lexalytics® to Present on Text Analytics at Gilbane Conference 2015
2015-11-23 Lexalytics® Gives Global Brands Greater Insight Into Consumers’ Opinions with Polish Language Support
2015-10-21 Lexalytics® Simplifies Customer Experience Management in Hospitality and Restaurant Industries with New Vertical Industry Packs
2015-09-29 Lexalytics Adds Danish, Norwegian and Swedish Languages to Its Text and Sentiment Analysis Platforms
2015-06-03 Lexalytics® Continues Innovation with Feature-Rich Salience® Analytics Software
2015-05-12 Lexalytics® Unveils Industry’s First Wizard for Text Mining and Sentiment Analysis
2015-04-23 Lexalytics to Present at Text by the Bay Conference
2015-04-15 Lexalytics’ Latest International Language Support Adds Arabic, Russian, and Dutch
2014-12-08 Lexalytics Announces Market Leading Text Analytics Functionality, Including Intention Analysis
2014-11-06 Lexalytics Expands International Presence: Launches Pain-Free Text Mining Customization
2013-10-23 Lexalytics Announces Availability of Salience in Chinese
2013-09-04 Lexalytics to Sponsor Brighton Data Storytelling Hackathon
2013-06-20 Lexalytics Announces Availability of Salience 5.1.1
2013-04-25 Semantria and Lexalytics Excited to Provide Unlimited API Access for Viafoura Hackathon
2012-11-08 Lexalytics Announces Availability of Native Phrase-Based Sentiment in Portuguese
2012-10-17 Lexalytics Announces Availability of Native Phrase-Based Sentiment in Spanish
2012-06-14 HStreaming and Lexalytics Partner to Deliver Novel Text Analytics Solution for Big Data
2012-06-12 Lexalytics Partners With FutureEverything to Capture Online Global Opinion of 2012 Olympic Games
2012-05-31 Text Analytics Company Lexalytics Announces Line-Up of Speakers for Upcoming User Conference
2012-05-31 Angoss Software and Lexalytics Form Partnership
2012-04-04 Lexalytics Powers New Bitly Reputation Monitoring Service
2011-04-12 Lexalytics Announces Salience 5.0, an Evolution in Semantic Understanding
2011-03-07 MediaVantage And Lexalytics To Offer Multi-language Sentiment Analysis
2010-12-07 Lexalytics Predicts State of Text and Sentiment Analysis Market 2011
2010-11-29 DataSift Taps Lexalytics to Help “Tune Your Data”
2010-09-20 Lexalytics Unveils Sentiment Analysis of Emoticons, Acronyms; First OEM Engine to Examine Short Form Content for Sentiment Analysis
2010-06-30 Text Analytics Leader Lexalytics Releases Salience 4.3 Offering Functionality For Opinion Mining and Query-Defined Entities
2010-05-24 Lexalytics Continues Growth Trend with Expansion into Pharmaceutical Search Solution and PR Management and Media Intelligence Markets
2010-05-16 Lexalytics Moves to Boston
2010-05-04 bit.ly to Join Lexalytics at 6th Text Analytics Summit
2010-03-23 Lexalytics Unveils Lexascope Web Service for Social Media & Sentiment Analysis
2010-03-09 Lexalytics Discusses Top Text and Sentiment Analysis Trends at Leading Industry Shows
2009-10-20 Lexalytics, Inc. Joins Endeca Extend Partner Program to Seamlessly Integrate Text and Sentiment Analysis into Endeca Information Access Platform
2009-09-08 Leading Marketing and Reputation Management Firms Rely on Lexalytics’ Text and Sentiment Analysis Engine
2009-06-24 Lexalytics Enters Into Agreement With First Coverage To Provide Text Analytics Solution
2009-04-05 Text Analytics Leader Lexalytics Releases Salience 4.1 Offering Entity Management Toolkit for Better Entity Detection
2008-10-21 Text Analytics Leader Lexalytics Releases Salience 4.0 Delivering Improved Entity Extraction and Sentiment Scoring
2008-10-09 Lexalytics Unveils The “ExecDex” Who’s Hot Ranking System For Top Business Leaders
2008-10-01 Lexalytics Hires VP of Engineering
2008-09-21 Top Market Intelligence Companies Turn to Lexalytics for Powerful Sentiment Analysis
2008-09-07 Lexalytics signs Conversition and mBLAST
2008-09-02 Market Intelligence Content Gathering Tool Harnesses the Power of Text Analytics to Deliver Relevant, Actionable Business Information
2008-07-27 Infonic Merges its Text Analytics Business With Lexalytics Inc.
2008-05-19 Lexalytics Named As Finalist For the 2008 MITX Technology Awards
2008-03-16 Lexalytics CEO, Jeff Catlin, to Address Attendees at New Communications Forum 2008
2008-02-25 Lexalytics Releases 2008 Presidential Campaign Blog Sentiment Survey
2008-01-14 SmartBrief Signs Agreement to Integrate Lexalytics Classification Solution