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http://www.destinationcrm.com/Articles/CRM-News/CRM-Across-the-Wire/Lexalytics-Releases-Text-Analytics-for-Retailers-118842.aspx|http://www.destinationcrm.com/Articles/CRM-News/CRM-Across-the-Wire/Lexalytics-Releases-Text-Analytics-for-Retailers-118842.aspx