Destination CRM
http://www.destinationcrm.com/Articles/CRM-News/CRM-Across-the-Wire/Lexalytics-Releases-Text-Analytics-for-Airlines-108156.aspx|http://www.destinationcrm.com/Articles/CRM-News/CRM-Across-the-Wire/Lexalytics-Releases-Text-Analytics-for-Airlines-108156.aspx