There’s no doubt that San Francisco International Airport is the gateway to the world’s tech capital. So it’s no surprise the airport likely employs text analytics to guide billion dollar terminal renovations and daily improvements alike. In this installment of the airport series, we see how SFO effectively listens to its customers.
When an airport company reviews social data they need to be able to find the signal in the noise. Airports and the cities they serve are often confusingly interchanged on social media. In this article, we use filters and a custom configuration to see exactly what people are saying about McCarran International Airport.
Not only is Hartsfield–Jackson Atlanta International Airport the busiest airport on earth, its “plane train” is the busiest rail system in America. This volume means Atlanta International needs to run with near flawless perfection. In this analysis, we learn exactlty how they can make strides toward that goal.
I’ve got some pretty strong opinions about world clouds, and this year’s Smart Data Conference seems like a good place to express them.
That’s what I’ll be doing tomorrow from 3:00PM to 3:45PM, during my talk – Visualizing Text!
During my talk I’ll explain exactly why you should steer clear of word clouds (and start falling in love with bubble charts!).