Data-driven VoC programs are proven to increase lifecycle value and reduce churn. Learn how to build an effective voice of customer program that creates tangible value, while avoiding common data analytics pitfalls.
Predictive Text Analytics by VOZIQ, 2018 Product of the Year
on
2 m
Our star partner VOZIQ has been named 2018 Unified Communications Product of the Year! Let’s look at how VOZIQ delivers breakthrough predictive text analytics using Lexalytics natural language processing.
Airport Series: SFO and Building a Better Delay
on
5 m
There’s no doubt that San Francisco International Airport is the gateway to the world’s tech capital. So it’s no surprise the airport likely employs text analytics to guide billion dollar terminal renovations and daily improvements alike. In this installment of the airport series, we see how SFO effectively listens to its customers.
Airport Series: McCarran and Las Vegas
on
6 m
When an airport company reviews social data they need to be able to find the signal in the noise. Airports and the cities they serve are often confusingly interchanged on social media. In this article, we use filters and a custom configuration to see exactly what people are saying about McCarran International Airport.
Cloud or On Premise for Data Analytics: How to Choose
on
5 m
Discover the 4 factors driving companies back to private cloud or on premise for data storage and analytics, and learn whether you should, too.
The EContent 2018 Trendsetting Awards
on
1 m
EContent announced their 2018 Trendsetting Products! We’re honored to see Lexalytics AI Assembler, our latest product, mentioned on the list. Check out this article to see how AI Assembler will change the space.
Agatha Christie, Nuns, and Alzheimer’s
on
3 m
What do 678 nuns, Agatha Christie, and a grey cat have in common? In this article, our COO, Tim, explores how text analytics and linguistic density could detect the onset of Alzheimer’s Disease.
Airport Series: Atlanta and Wayfinding
on
6 m
Not only is Hartsfield–Jackson Atlanta International Airport the busiest airport on earth, its “plane train” is the busiest rail system in America. This volume means Atlanta International needs to run with near flawless perfection. In this analysis, we learn exactlty how they can make strides toward that goal.
Analyzing Airport Reviews Using Natural Language Processing
on
4 m
We used cutting-edge natural language processing (NLP) and sentiment analysis software to analyze thousands of airport reviews. Here’s what we found.
The Best Analytics for Hospitality Management
on
3 m
In the new digital media landscape, hospitality management faces new challenges. This blog explains how Revinate delivers the best analytics for hospitality management through Semantria.
Natural Language Processing in 5 Minutes
on
4 m
What is natural language processing? And what does it mean for you, me and your drunk friend? Seth Redmore explains the fundamental concepts of NLP in 5 minutes or fewer.
Build or Buy for Text Analytics?
on
7 m
From customization to scalability, there’s a lot to consider when deciding whether to build or buy text mining software. In this article we outline the dilemma and explore the pros and cons and costs of both options.
Get a FREE trial Schedule full demo
I just want a taste
try the demo with a URL or plain text for a bit of what we do
Or call us at 1-800-377-8036
Or call us at 1-800-377-8036