Customer Experience Management
Voice of Customer Analytics: What, Why and How to Do It
Voice of Customer programs transform unstructured feedback into usable data. This article dives deep into what Voice of...
9 Novel Natural Language Processing Applications in Business
How are real business actually using natural language processing? In this blog post we explore 9 interesting business...
We Used AI On 6,000 Game of Thrones Predictions
We mined 6,000+ Season 8 Game of Thrones predictions on Reddit. Then we used our AI to analyze them. Here's what we...