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How NLP-based VoC programs can help hospitality brands meet customer expectations during COVID-19
(originally posted on Customer Think) COVID-19 has had an extensive impact on the hospitality industry....
![9 Novel Natural Language Processing Applications in Business](https://www.lexalytics.com/wp-content/uploads/2022/04/nine.png)
Airport
9 Novel Natural Language Processing Applications in Business
How are real business actually using natural language processing? In this blog post we explore 9 interesting business...
![An AI Listens to The October Democratic Debate](https://www.lexalytics.com/wp-content/uploads/2022/04/democrats-3.png)
Analysis
An AI Listens to The October Democratic Debate
It's election season and the Lexalytics Blog once again turns its attention to current political events. This time we...
![Emoji Speak Louder Than Words](https://www.lexalytics.com/wp-content/uploads/2022/04/Untitled-design-15.png)
Social Media
Emoji Speak Louder Than Words
We've updated our lexicon to come into compliance with Emoji 11.0, the 2018 update from the Unicode Consortium. Our...
![Airport Series: Chicago And Viral Reputation Management](https://www.lexalytics.com/wp-content/uploads/2022/04/Chicago-1.png)
Airport
Airport Series: Chicago And Viral Reputation Management
In this installment of the airport series, we turn to Chicago O'Hare. ORD is still feeling repercussions after a viral...
![Airport Series: Charlotte and Customer Complaints](https://www.lexalytics.com/wp-content/uploads/2022/04/Charlotte-3.png)
Airport
Airport Series: Charlotte and Customer Complaints
Charlotte blends Southern charm into the hustle and bustle of a major international airport. However, this balance...
![Airport Series: Atlanta and Wayfinding](https://www.lexalytics.com/wp-content/uploads/2022/04/Atlanta-1.png)
Airport
Airport Series: Atlanta and Wayfinding
Not only is Hartsfield–Jackson Atlanta International Airport the busiest airport on earth, its "plane train" is the...
![Analyzing Airport Reviews Using Natural Language Processing](https://www.lexalytics.com/wp-content/uploads/2022/04/Airports.png)
Airport
Analyzing Airport Reviews Using Natural Language Processing
We used cutting-edge natural language processing (NLP) and sentiment analysis software to analyze thousands of...
![The Language of Deadpool](https://www.lexalytics.com/wp-content/uploads/2022/04/Censored.png)
Social Media
The Language of Deadpool
Crass and harsh vocabulary, mixed with sarcasm, confuses how we measure response. Our analysis worked mostly as...
![Using Semantria to Analyze Reddit Comments](https://www.lexalytics.com/wp-content/uploads/2022/04/reddit-2.png)
Natural Language Processing
Using Semantria to Analyze Reddit Comments
We took our NLP engine and focused it on Reddit's five year goals. The insights are...