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Press Releases

Lexalytics® Enhances Feature-Rich Salience® Analytics Software

Boston, MA—June 3, 2015Lexalytics®, the leader in cloud and on-prem text and sentiment analytics solutions, today updated its Salience® text analytics platform with quicker, more accurate processing, easier configuration of query topics in accented languages such as Portuguese and Spanish, and the ability to contextualize sentiment statements using Boolean search logic. Salience is Lexalytics’ on-premise […]

Boston, MAJune 3, 2015

Lexalytics®, the leader in cloud and on-prem text and sentiment analytics solutions, today updated its Salience® text analytics platform with quicker, more accurate processing, easier configuration of query topics in accented languages such as Portuguese and Spanish, and the ability to contextualize sentiment statements using Boolean search logic. Salience is Lexalytics’ on-premise text analytics engine that processes over three billion documents per day and helps professionals in social media marketing (SMM), customer experience management (CEM), reputation management and voice of the customer (VOC) transform their customers’ thoughts and conversations into valuable insights.

With this new rollout, Salience 6.1 incorporates an improved Syntax Matrix™, Lexalytics’ proprietary technology that automatically parses text to understand how the phrases within a sentence relate to each other and enables the software to comprehend complex sentences quickly and accurately. For example, the sentences, It was a bad day until my brother Jim arrived, and It was a bad day because my brother Jim arrived, have very different meanings and sentiments. Salience’s natural language processing (NLP) capabilities can accurately distinguish such differences. The Syntax Matrix™ is the technology that also powers Lexalytics’ intention analysis, which helps predict a consumer’s behavior based on the statements they make online.

At evolve24, we work with some of the biggest brands to help them make critical business decisions based on insights derived from their big data, said Noah Krusell, VP of Product Development, evolve24. The Lexalytics Salience text analytics engine is a key tool for us in conjunction with our proprietary emotion metric,and this next evolution of functionality promises an even more comprehensive look into the conversations our customers’ customers are having.

In addition to the updated Syntax Matrix, Salience 6.1 features the ability to configure the engine with or without accents, making it easier for users analyzing documents in accented languages like Portuguese and Spanish. Customers can also now use Boolean search logic for contextualizing sentiment statements. This allows for simple disambiguation of words like sick that have different meanings depending on whether you’re talking about video games or talking about hospitals.

Lexalytics is the first company to provide built-in data for syntax and semantics, which lets us perform calculations faster, more accurately and more transparently than anyone else,said Jeff Catlin, CEO, Lexalytics. This is an important step to providing truly vertical text mining, with optimized accuracy and ease-of-use for customer-service centric businesses like hotels where they simply want to improve the satisfaction of their customers and not worry about things like making sure their listening solution is accurately interpreting the text.

 

About Lexalytics®

Processing billions of unstructured documents every day globally, Lexalytics is the industry leader in translating text into profitable decisions. Lexalytics deploys state-of –the-art cloud and on-prem text and sentiment analysis technologies that transform customers’ thoughts and conversations into actionable insights. The on-premise Salience® and SaaS Semantria® platforms are implemented in a variety of industries for social media monitoring, reputation management and voice of the customer programs. Based in Boston, MA, Lexalytics has offices in the US and Canada. For more information, please visit www.lexalytics.com, email sales@lexalytics.com or call 1-617-249-1049. Follow Lexalytics on Twitter, Facebook, and LinkedIn.

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Other Press Releases

2016-11-02 Lexalytics’ New Survey Analysis Tool for Customer Loyalty/Sales
2016-10-14 Lexalytics Improves Text Analytics with New Machine Learning
2016-08-01 Semantria Text Analytics Platform Available on Microsoft Azure
2016-07-20 Lexalytics® Simplifies Pharmaceutical Market Research and VOC
2016-07-08 Lexalytics® to Present on NLML at Sentiment Analysis Symposium
2016-04-06 Lexalytics® NLP & Sentiment Analysis for Android™ Social Media
2016-01-26 Lexalytics® Brings Text and Sentiment Analytics to Mac®
2015-12-15 Lexalytics®’ Text Analytics Software Airlines Industry Pack
2015-12-03 Lexalytics® to Present on Text Analytics at Gilbane Conference 2015
2015-11-23 Lexalytics® Adds Polish Language Support
2015-10-21 Lexalytics® Hospitality/Restaurant Industry Packs Simplify CEM
2015-09-29 Lexalytics Adds Danish, Norwegian and Swedish
2015-06-03 Lexalytics® Enhances Feature-Rich Salience® Analytics Software
2015-05-12 Lexalytics® Unveils Text Mining and Sentiment Analysis Wizard
2015-04-23 Lexalytics to Present at Text by the Bay Conference
2015-04-15 Lexalytics’ Adds Arabic, Russian, and Dutch
2014-12-08 Lexalytics Adds to Text Analytics, Includes Intention Analysis
2014-11-06 Lexalytics Launches Pain-Free Text Mining Customization
2013-10-23 Lexalytics Announces Availability of Salience in Chinese
2013-09-04 Lexalytics to Sponsor Brighton Data Storytelling Hackathon
2013-06-20 Lexalytics Announces Availability of Salience 5.1.1
2013-04-25 Semantria & Lexalytics Give API Access for Viafoura Hackathon
2012-11-08 Lexalytics Announces Portuguese Native Phrase-Based Sentiment
2012-10-17 Lexalytics Announces Spanish Native Phrase-Based Sentiment
2012-06-14 HStreaming & Lexalytics Deliver Text Analytics for Big Data
2012-06-12 Lexalytics & FutureEverything Capture Opinion of 2012 Olympics
2012-05-31 Lexalytics Announces Speakers for Upcoming User Conference
2012-05-31 Angoss Software and Lexalytics Form Partnership
2012-04-04 Lexalytics Powers New Bitly Reputation Monitoring Service
2011-04-12 Lexalytics Announces Salience 5.0
2011-03-07 MediaVantage & Lexalytics Offer Multi-Lang Sentiment Analysis
2010-12-07 Lexalytics Predicts State of Text/Sentiment Analysis Market 2011
2010-11-29 DataSift Taps Lexalytics to Help “Tune Your Data”
2010-09-20 Lexalytics Unveils Sentiment Analysis of Emoticons, Acronyms
2010-06-30 Lexalytics Releases Salience 4.3
2010-05-24 Lexalytics Expands into New Markets
2010-05-16 Lexalytics Moves to Boston
2010-05-04 bit.ly to Join Lexalytics at 6th Text Analytics Summit
2010-03-23 Lexalytics Unveils Lexascope Web Service for Social Media & Sentiment Analysis
2010-03-09 Lexalytics Discusses Text & Sentiment Analysis Trends
2009-10-20 Lexalytics, Inc. Joins Endeca Extend Partner Program
2009-06-24 Lexalytics Enters Into Agreement With First Coverage To Provide Text Analytics Solution
2009-04-05 Text Analytics Leader Lexalytics Releases Salience 4.1 Offering Entity Management Toolkit for Better Entity Detection
2008-10-21 Text Analytics Leader Lexalytics Releases Salience 4.0 Delivering Improved Entity Extraction and Sentiment Scoring
2008-10-09 Lexalytics Unveils The “ExecDex” Who’s Hot Ranking System For Top Business Leaders
2008-10-01 Lexalytics Hires VP of Engineering
2008-09-21 Top Market Intelligence Companies Turn to Lexalytics for Powerful Sentiment Analysis
2008-09-07 Lexalytics signs Conversition and mBLAST
2008-09-02 Market Intelligence Content Gathering Tool Harnesses the Power of Text Analytics to Deliver Relevant, Actionable Business Information
2008-07-27 Infonic Merges its Text Analytics Business with Lexalytics
2008-05-19 Lexalytics Named As Finalist For the 2008 MITX Technology Awards
2008-03-16 Lexalytics CEO, Jeff Catlin, to Address Attendees at New Communications Forum 2008
2008-02-25 Lexalytics Releases 2008 Presidential Campaign Blog Sentiment Survey
2008-01-14 SmartBrief Signs Agreement to Integrate Lexalytics Classification Solution