The Importance of Listening

  27 s

How do your customers communicate with you? Are you aware of the things they're saying?

Seth Redmore, VP of Product here at Lexalytics, wrote a simple and effective piece for tech radar explaining the benefits of text mining in today's text-heavy world. He touches on social media, emails, blog posts, and more. He makes a great case, explaining why listening to your clients is important, especially when they may give you the idea for your next big thing.

Read up on how text mining can help your business dig gold here.

Categories: Insights, Text Analytics, Text Mining, Voice of Customer