The Blog.

Airport Series: SFO and Building a Better Delay

There’s no doubt that San Francisco International Airport is the gateway to the world’s tech capital. So it’s no surprise the airport likely employs text analytics to guide billion dollar terminal renovations and daily improvements alike. In this installment of the airport series, we see how SFO effectively listens to its customers.

Is AI Hype Dead? Exploring the State of AI in 2018

What’s up with AI hype these days? Top researchers are saying it could be decades before AI matches human intelligence. Yet venture capital companies are still investing billions into AI and machine learning companies. Are we in an AI bubble? Let’s explore.

Airport Series: McCarran and Las Vegas

When an airport company reviews social data they need to be able to find the signal in the noise. Airports and the cities they serve are often confusingly interchanged on social media. In this article, we use filters and a custom configuration to see exactly what people are saying about McCarran International Airport.

AI Requires Maintenance: Stories of AI Failure

How is an AI like a car? Both can function for a while on their own, but neglect them for too long and you’re in trouble. Just like a car, AI requires maintenance. This week’s AI News & Insights explores the importance of regular AI maintenance and examines some stories of AI failure.

Breaking Free From Unrealistic AI Expectations

Breaking free from the seduction of overhyped and unrealistic AI expectations; examining Hollywood’s unrealistic AI portrayals to understand what AI can and can’t do; and HBR’s framework for building effective AI solutions to solve cognitive business challenges.

Using AI to Unlock the Brain

This week: cognitive neuroscientists are using AI to unlock the brain and understand how it works; Gary Kasparov says AI will make us more human; and how to avoid “analysis paralysis” with your AI.

A Guide to Underwhelming with AI

This week: a guide to underwhelming with AI, featuring Watson for Oncology; why Forrester says 75% of early AI projects will underwhelm; and Stephen Hawking’s different AI warning.

Hallucinating AI is a Big Security Problem

This week: hallucinating AI is causing security headaches and potential disasters; a new report dives into potential malicious uses of artificial intelligence; and California legislators are taking action to protect you, your data and your privacy.

When Is “Good” Good Enough for AI?

Popular media and hype cycles are leading us to expect radical changes and perfect results from artificial intelligence. But you don’t read perfectly, so why should your AI? In this blog, veteran CIO Carl Lambrecht explains when “good” is good enough for AI.

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