The Blog.

Airport Series: SFO and Building a Better Delay

There’s no doubt that San Francisco International Airport is the gateway to the world’s tech capital. So it’s no surprise the airport likely employs text analytics to guide billion dollar terminal renovations and daily improvements alike. In this installment of the airport series, we see how SFO effectively listens to its customers.

Airport Series: McCarran and Las Vegas

When an airport company reviews social data they need to be able to find the signal in the noise. Airports and the cities they serve are often confusingly interchanged on social media. In this article, we use filters and a custom configuration to see exactly what people are saying about McCarran International Airport.

Stories of AI Failure, and How They Could Have Been Avoided

How is an AI like a car? Both can function for a while on their own, but neglect them for too long and you’re in trouble. Just like a car, AI requires maintenance. This week’s AI News & Insights explores the importance of regular AI maintenance and examines some stories of AI failure.

Using AI to Unlock the Brain

This week: cognitive neuroscientists are using AI to unlock the brain and understand how it works; Gary Kasparov says AI will make us more human; and how to avoid “analysis paralysis” with your AI.

A Guide to Underwhelming with AI

This week: a guide to underwhelming with AI, featuring Watson for Oncology; why Forrester says 75% of early AI projects will underwhelm; and Stephen Hawking’s different AI warning.

Hallucinating AI is a Big Security Problem

This week: hallucinating AI is causing security headaches and potential disasters; a new report dives into potential malicious uses of artificial intelligence; and California legislators are taking action to protect you, your data and your privacy.

When Is “Good” Good Enough for AI?

Popular media and hype cycles are leading us to expect radical changes and perfect results from artificial intelligence. But you don’t read perfectly, so why should your AI? In this blog, veteran CIO Carl Lambrecht explains when “good” is good enough for AI.

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