Few acronyms generate as visceral a reaction as “LAX.” In this penultimate installment of the airport series, we explore how NLP is used to identify and address specific issues inherent to airport infrastructure.
How to Build A Data-Driven Voice of Customer Program to Increase Revenue and Reduce Churn
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13 m
Data-driven VoC programs are proven to increase lifecycle value and reduce churn. Learn how to build an effective voice of customer program that creates tangible value, while avoiding common data analytics pitfalls.
Predictive Text Analytics by VOZIQ, 2018 Product of the Year
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2 m
Our star partner VOZIQ has been named 2018 Unified Communications Product of the Year! Let’s look at how VOZIQ delivers breakthrough predictive text analytics using Lexalytics natural language processing.
Airport Series: SFO and Building a Better Delay
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5 m
There’s no doubt that San Francisco International Airport is the gateway to the world’s tech capital. So it’s no surprise the airport likely employs text analytics to guide billion dollar terminal renovations and daily improvements alike. In this installment of the airport series, we see how SFO effectively listens to its customers.
Airport Series: McCarran and Las Vegas
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6 m
When an airport company reviews social data they need to be able to find the signal in the noise. Airports and the cities they serve are often confusingly interchanged on social media. In this article, we use filters and a custom configuration to see exactly what people are saying about McCarran International Airport.
3 Surprising AI Applications in Food, Energy and Airlines
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4 m
Artificial intelligence for the food, energy and airline industries? These clever AI applications will surprise and inspire you.
The Limits of Deep Learning, and Why it Matters
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2 m
This week: the limits of deep learning, and why it matters; exponential AI development via machine teaching; using AI to analyze airport reviews; and 4 questions to help you choose the right AI partner.
Airport Series: Atlanta and Wayfinding
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6 m
Not only is Hartsfield–Jackson Atlanta International Airport the busiest airport on earth, its “plane train” is the busiest rail system in America. This volume means Atlanta International needs to run with near flawless perfection. In this analysis, we learn exactlty how they can make strides toward that goal.
Analyzing Airport Reviews Using Natural Language Processing
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4 m
We used cutting-edge natural language processing (NLP) and sentiment analysis software to analyze thousands of airport reviews. Here’s what we found.
The Best Analytics for Hospitality Management
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3 m
In the new digital media landscape, hospitality management faces new challenges. This blog explains how Revinate delivers the best analytics for hospitality management through Semantria.
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