Few acronyms generate as visceral a reaction as “LAX.” In this penultimate installment of the airport series, we explore how NLP is used to identify and address specific issues inherent to airport infrastructure.
How to Build A Data-Driven Voice of Customer Program to Increase Revenue and Reduce Churn
on
13 m
Data-driven VoC programs are proven to increase lifecycle value and reduce churn. Learn how to build an effective voice of customer program that creates tangible value, while avoiding common data analytics pitfalls.
Airport Series: SFO and Building a Better Delay
on
5 m
There’s no doubt that San Francisco International Airport is the gateway to the world’s tech capital. So it’s no surprise the airport likely employs text analytics to guide billion dollar terminal renovations and daily improvements alike. In this installment of the airport series, we see how SFO effectively listens to its customers.
Are We in an AI Hype Bubble? Not Necessarily
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4 m
It could be 20 or 30 years before AI matches humans, researchers now say. But VC firms are still investing billions. Are we in an AI hype bubble?
Airport Series: McCarran and Las Vegas
on
6 m
When an airport company reviews social data they need to be able to find the signal in the noise. Airports and the cities they serve are often confusingly interchanged on social media. In this article, we use filters and a custom configuration to see exactly what people are saying about McCarran International Airport.
3 Surprising AI Applications in Food, Energy and Airlines
on
4 m
Artificial intelligence for the food, energy and airline industries? These clever AI applications will surprise and inspire you.
Stories of AI Failure, and How They Could Have Been Avoided
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3 m
How is an AI like a car? Both can function for a while on their own, but neglect them for too long and you’re in trouble. Just like a car, AI requires maintenance. This week’s AI News & Insights explores the importance of regular AI maintenance and examines some stories of AI failure.
Cloud or On Premise for Data Analytics: How to Choose
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5 m
Discover the 4 factors driving companies back to private cloud or on premise for data storage and analytics, and learn whether you should, too.
AI Won’t Solve Fake News (Not Today, Anyway)
on
4 m
Why is AI so bad at fighting fake news? Learn why AI won’t solve fake news, and why the problem is only getting worse with AI-generated fake videos.
A Guide to Underwhelming with AI
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3 m
This week: a guide to underwhelming with AI, featuring Watson for Oncology; why Forrester says 75% of early AI projects will underwhelm; and Stephen Hawking’s different AI warning.
Hallucinating AI is a Big Security Problem
on
4 m
This week: hallucinating AI is causing security headaches and potential disasters; a new report dives into potential malicious uses of artificial intelligence; and California legislators are taking action to protect you, your data and your privacy.
Elon Musk vs Harvard, AI Alarmist vs AI Realist
on
4 m
This week: it’s Elon Musk vs Harvard, as they spar over the dangers of narrow and general AI; a Google executive warns about “movie-inspired death scenarios” from Terminator-style AI; and here are 3 tips on how businesses can avoid dangerous AI.
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