Bias in AI causes machine learning-based systems to discriminate against particular groups. We investigated why AI bias occurs, and how to fight back.
Build or Buy for Natural Language Processing?
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8 m
From customization to scalability, there’s a lot to consider when deciding whether to build or buy an NLP or system. In this article we outline the dilemma and explore the pros and cons and costs of both options.
Cloud or On Premise for Data Analytics: How to Choose
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5 m
These 4 factors are driving big names back to private cloud or on premise implementations for data storage and analytics. Should you move, too?
Stories of AI Failure and How to Avoid Similar AI Fails in 2019
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9 m
Starting a new AI project in 2019? This article has the info you need to avoid an embarrassing AI failure: stories of big AI fails, expert advice, and more.
Fight Organizational Bias with Unstructured Data
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2 m
Efforts to fight organizational bias often fall short. Lexalytics CEO Jeff Catlin explains how to use unstructured data to fight your own company’s biases.
Building a Better Hospitality Analytics Platform
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4 m
Learn how hospitality analytics platforms and business intelligence tools use NLP to deliver help you improve guest experiences and more.
Voice of Customer Analytics: What it Is and How to Do It
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13 m
Voice of Customer analytics seeks to transform unstructured feedback into usable data. Learn how to build an effective Voice of Customer analytics program that increases revenue and reduces churn via better-informed decision-making.
Airport Series: LAX and Mastering the Final Mile
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6 m
See how we used natural language processing to analyze a massive set of LAX airport reviews, revealing some big problems with traffic infrastructure.
Airport Analytics: SFO and Building a Better Delay
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5 m
San Francisco International Airport is the gateway to the world’s tech capital. In this installment of our airport review analytics series, we see how SFO effectively listens to its customers to guide billion dollar terminal renovations and make daily improvements.
Are We in an AI Hype Bubble? Not Necessarily
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4 m
It could be 20 or 30 years before AI matches humans, researchers now say. But VC firms are still investing billions. Are we in an AI hype bubble?
Airport Series: McCarran and Las Vegas
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6 m
When an airport company reviews social data they need to be able to find the signal in the noise. Airports and the cities they serve are often confusingly interchanged on social media. In this article, we use filters and a custom configuration to see exactly what people are saying about McCarran International Airport.
3 Surprising AI Applications in Food, Energy and Airlines
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4 m
Artificial intelligence for the food, energy and airline industries? These clever AI applications will surprise and inspire you.
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