Jeff recently spoke with Mike Vizard at eWeek to explore the importance of monitoring social media and how you need to look at the whole picture in order to get the best results. Have a listen to the podcast: Analyzing Social Networks
Jeff is the founder and CEO of Lexalytics. So, you know, you could say he's a teensy bit important. When he's not changing the text analytics space you'll find him writing down his musings on the blog.