Seattle-Tacoma International Airport is a small international airport servicing a big international clientele. In this airport series we explore how unraveling one Facebook review leads to wide ranging insights, from staff attitude to bathroom cleanliness and beyond.
The Blog.
Predictive Text Analytics by VOZIQ, 2018 Product of the Year
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Our star partner VOZIQ has been named 2018 Unified Communications Product of the Year! Let’s look at how VOZIQ delivers breakthrough predictive text analytics using Lexalytics natural language processing.
Airport Analytics: SFO and Building a Better Delay
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San Francisco International Airport is the gateway to the world’s tech capital. In this installment of our airport review analytics series, we see how SFO effectively listens to its customers to guide billion dollar terminal renovations and make daily improvements.
Are We in an AI Hype Bubble? Not Necessarily
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It could be 20 or 30 years before AI matches humans, researchers now say. But VC firms are still investing billions. Are we in an AI hype bubble?
Airport Series: McCarran and Las Vegas
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When an airport company reviews social data they need to be able to find the signal in the noise. Airports and the cities they serve are often confusingly interchanged on social media. In this article, we use filters and a custom configuration to see exactly what people are saying about McCarran International Airport.
3 Surprising AI Applications in Food, Energy and Airlines
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Artificial intelligence for the food, energy and airline industries? These clever AI applications will surprise and inspire you.
When Everything in AI is Unique, How Do You Solve for It?
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Recently, our Chief Scientist, Paul Barba, explained to Dataversity the perils of relying on a one-size-fits-all AI solution with specific examples from history.
Getting Business Value From Artificial Intelligence
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Our CEO, Jeff Catlin, stopped over at Forbes to discuss exactly how businesses can use artificial intelligence to create real world value.
AI Won’t Solve Fake News (Not Today, Anyway)
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Why is AI so bad at fighting fake news? Learn why AI won’t solve fake news, and why the problem is only getting worse with AI-generated fake videos.
Airport Series: JFK And Planning For The Future
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JFK International Airport is about to undergo a massive renovation. To understand what JFK should change and why, we analyzed 1000’s of traveler reviews using our web-based text analytics platform. Here’s what we found.
Breaking Free From Unrealistic AI Expectations
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Are you tired of overhyped AI promises and moon-shot idealists who fail to deliver? Free yourself from the seduction of overhyped and unrealistic AI.
Natural Language Processing in 5 Minutes
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What is natural language processing? And what does it mean for you, me and your drunk friend? Seth Redmore explains the fundamental concepts of NLP in 5 minutes or fewer.