Voice of Customer analytics seeks to transform unstructured feedback into usable data. Learn how to build an effective Voice of Customer analytics program that increases revenue and reduces churn via better-informed decision-making.
Our COO, Tim Mohler, stops by the blog to discuss how text analytics is used in pharmaceuticals and healthcare. In this case, it’s a powerful tool used to demystify the symptoms and treatment of ADHD. Dig and learn how unique groups of people experience and treat ADHD differently.
It’s hard to find consensus when it comes to airport rankings. Slideshows here, listicles there — it’s always a matter of conjecture and PR. That’s why the Lexalytics marketing team set out to define the definitive, data-driven ranking of America’s 10 busiest airports. Use this as a resource when planning all your travel and layovers.
Seattle-Tacoma International Airport is a small international airport servicing a big international clientele. In this airport series we explore how unraveling one Facebook review leads to wide ranging insights, from staff attitude to bathroom cleanliness and beyond.