Voice of Customer analytics seeks to transform unstructured feedback into usable data. Learn how to build an effective Voice of Customer analytics program that increases revenue and reduces churn via better-informed decision-making.
ADHD: Disorder, Treatment and Perception
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5 m
Our COO, Tim Mohler, stops by the blog to discuss how text analytics is used in pharmaceuticals and healthcare. In this case, it’s a powerful tool used to demystify the symptoms and treatment of ADHD. Dig and learn how unique groups of people experience and treat ADHD differently.
AI is Not “Set-and-Forget”
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1 m
Getting an AI system up and running is only half the battle. In this feature on KDnuggets, Paul Barba explains why AI requires maintenance to succeed.
AI Automation Armageddon: Fact or Fiction?
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3 m
Job losses to AI automation may be as high as 47 percent, some analysts predict. But how accurate are these warnings? Let’s look at the data.
The Definitive Data-Driven Airport Ranking List
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16 m
It’s hard to find consensus when it comes to airport rankings. Slideshows here, listicles there — it’s always a matter of conjecture and PR. That’s why the Lexalytics marketing team set out to define the definitive, data-driven ranking of America’s 10 busiest airports. Use this as a resource when planning all your travel and layovers.
Don’t Crash and Burn with Your Chatbots
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5 m
Chatbots have made the leap from fun toy project to cutting-edge business proposition. Here are some best practices to make your chatbot succeed.
Artificial Intelligence for Disaster Relief: A Primer
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4 m
Artificial intelligence and machine learning can help to improve disaster relief programs by quickly processing large volumes of complex, fragmented data.
A Brief History of Unicorns in Culture and Technology
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6 m
From Pliny to Palo Alto, join us as we trace the history of unicorns from ancient times all the way through to their modern reinterpretation.
Airport Series: LAX and Mastering the Final Mile
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6 m
See how we used natural language processing to analyze a massive set of LAX airport reviews, revealing some big problems with traffic infrastructure.
The 7 Basic Functions of Text Analytics
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7 m
From Tokenization to PoS Tagging and beyond, this high-level overview explains the basic functions of text analytics and natural language processing.
Research: Context
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16 s
Our Chief Scientist, Paul Barba, introduces a paper from his fellow Lexalytics researchers. The subject matter details how machines might be taught to understand context within natural language.
Airport Series: Seattle-Tacoma and The Angry Customer
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6 m
Seattle-Tacoma International Airport is a small international airport servicing a big international clientele. In this airport series we explore how unraveling one Facebook review leads to wide ranging insights, from staff attitude to bathroom cleanliness and beyond.
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