We analyzed 50,000 TripAdvisor reviews of Best Western to demonstrate the value of customer feedback analytics in hospitality and other industries.
Machine Learning for Natural Language Processing
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14 m
Paul Barba explains the role of machine learning and AI in natural language processing, how to apply machine learning to solve problems in natural language processing and text analytics, and why a hybrid ML-NLP approach is best.
Voice of Employee Analytics: Step-by-Step Guide
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16 m
HR teams use Voice of Employee analytics to gather, analyze and interpret employee feedback data to reduce turnover, improve productivity and more. In this article, Chuck LeGros demonstrates how you can do this without any coding or data science experience.
A Warm Welcome? Access to Advisory Services for Men and Women
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1 m
Swedish researchers use Semantria for Excel from Lexalytics as well as the Swedish-Language Pack to identify evidence of sexism in a data set of emails.
People Analytics and Voice of Employee Programs Explained
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11 m
People Analytics and Voice of Employee programs take a data-driven approach to improving productivity and reducing turnover by analyzing employee feedback.
The Ultimate NLP Tuning FAQ: Sentiment, Topics and More
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11 m
Lexalytics Support Engineer Sarah Williams answers our users’ most frequently-asked questions about how to tune Lexalytics’ natural language processing.
Automatic Text Document Summarization Using Semantic-based Analysis
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1 m
In this research article, Chandra Shekhar Yadav explains why Lexalytics’ algorithm outperforms previous text document summarization methodologies.
Deepfakes Explained: What, Why and How to Spot Them
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7 m
As the 2020 elections loom near, AI-generated deepfakes are hitting the news cycle. But what are deepfakes? Why are they dangerous? And what can you do?
Variables of Twitter Activity That Influence Audience Spreading Behavior
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1 m
What factors determine whether or not a brand’s Twitter content is shared among its audience? Luis Matosas López uses the Lexalytics Intelligence Platform to investigate these questions.
The World’s First On-Premise SaaS Text Analytics System
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4 m
Our Semantria SaaS text analytics API can now be deployed wherever you need depending on your privacy, security and scalability requirements.
Context Analysis in NLP: Why It’s Valuable and How It’s Done
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12 m
Context analysis in NLP involves extracting n-grams, noun phrases, themes, and facets. This article explains the value of context and how we extract it.
Building a Better Hospitality Analytics Platform
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4 m
Learn how hospitality analytics platforms and business intelligence tools use NLP to deliver help you improve guest experiences and more.
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