How Technology Solution Providers Win by Integrating Sentiment Analysis

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Gleanster created a great Deep Dive report, which explains why a fast growing number of technology solution providers are offering sentiment analysis services as part of their enterprise software packages. This is especially important for customer experience management and voice of customer solutions.

The report also examines the choices available to solution providers that want to enhance their existing platforms, and reveals how adding sentiment analysis and text analytics capabilities are helping them better meet customer needs.

So read their great report on why sentiment analysis is important, it answers a lot of questions businesses tend to ask.

Categories: Sentiment Analysis