Go from big data to hyper-personal. Learn how to build a better customer experience by carving personalized mole-hills out of your big data mountain.
The Blog.
How Hotels Create Real Relationships with Customers
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2 m
Our CEO and co-founder Jeff Catlin talks about how sentiment analysis can help hotels and other guest-based services improve their customer experience.
Save Millions & Retain Market Share
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5 m
Sentiment is a potent tool when sentiment about your company shifts. Early clusters of peers talking “trash” may be dismissed as minor…a big mistake.