Sprinklr blog manager Chloe Mason Gray created an interesting infographic detailing the perils of not prioritizing customer experience. 80% of businesses think they provide excellent customer service, but only 8% of customers feel as if they’re […]
We return with our popular Avengers series. Applying text analytics to the entertainment industry always generates interesting results. This is a reason why major studio brands trust Lexalytics to reveal the insights they need to create great content.
With constant content generation comes the necessity for automated analysis systems. This is especially true in the high frequency trading (HFT) of stock. In this week’s VentureBeat, Lexalytics CEO Jeff Catlin explores the potential pitfalls of utilizing AI for speed instead of accuracy in stock market transactions.
This latest multi-lingual support addition covers the languages of 673 million people worldwide. With it, Lexalytics can now perform native language processing for sentiment analysis for 58% of the world’s population.