The Blog.

The Cost of Not Prioritizing Customer Experience

Sprinklr blog manager Chloe Mason Gray created an interesting infographic detailing the perils of not prioritizing customer experience. 80% of businesses think they provide excellent customer service, but only 8% of customers feel as if they’re […]

The Avengers: Most Popular Superhero? (Part 2)

We return with our popular Avengers series. Applying text analytics to the entertainment industry always generates interesting results. This is a reason why major studio brands trust Lexalytics to reveal the insights they need to create great content.

Our New YouTube Series!

Social media is a big part of our every day at Lexalytics as we spend time studying and engaging with it. So we decided it’s time for more fun on YouTube.

How Text Mining Could Hurt Your Business

With constant content generation comes the necessity for automated analysis systems. This is especially true in the high frequency trading (HFT) of stock. In this week’s VentureBeat, Lexalytics CEO Jeff Catlin explores the potential pitfalls of utilizing AI for speed instead of accuracy in stock market transactions.

Arabic, Russian and Dutch

This latest multi-lingual support addition covers the languages of 673 million people worldwide. With it, Lexalytics can now perform native language processing for sentiment analysis for 58% of the world’s population.

Easter Candy

Despite it’s old world origins, Easter quickly spun out of control into a festival of dizzying amounts of Easter candy. Which of these sugary idols is most celebrated?

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