People Analytics and Voice of Employee programs take a data-driven approach to improving productivity and reducing turnover by analyzing employee feedback. This article explains what Voice of the Employee is, why it’s valuable and how to do it.
People Analytics and Voice of Employee programs take a data-driven approach to improving productivity and reducing turnover by analyzing employee feedback. This article explains what Voice of the Employee is, why it’s valuable and how to do it.
Don’t fail prey to the AI hype machine. These high-profile stories of AI failure are alarming for consumers, embarrassing for the companies involved, and an important reality-check for us all.
Voice of Customer programs transform unstructured feedback into usable data. This article dives deep into what Voice of Customer is, where to capture it, and how to build an effective Voice of Customer analytics process to increase revenue and reduce customer churn.
Robotic Process Automation (RPA) is moving towards larger, transformational initiatives. As part of that shift, RPA vendors must improve their natural language processing (NLP) capabilities to support trending text analytics use cases. In this article, we explore your options as an RPA vendor looking to add new text analytics and NLP capabilities to your platform.
Robotic Process Automation (RPA) reduces costs and increases profitability by freeing workers to focus on higher-value work. This article explains how text analytics and natural language processing fit into that picture, and why RPA providers looking to add text analytics and NLP into their platform are better-off buying and integrating a solution from an established vendor.
Is saving money on your car insurance reason enough to trade away your privacy? We researched how automakers, insurance companies and advertisers use telematics to collect, analyze and monetize data about your driving habits, and why maybe you shouldn’t be so quick to jump on the telematics bandwagon.
26 million people had already used take-home genetics testing kits by the start of 2019. But what happens to your data afterwards? We looked into it and found biotech firms, retailers, law enforcement agencies and others buying and accessing DNA data en masse.
Bias in AI causes machine learning-based systems to discriminate against particular groups. We investigated why AI bias occurs, and how to fight back.
Efforts to fight organizational bias often fall short. Lexalytics CEO Jeff Catlin explains how to use unstructured data to fight your own company’s biases.
Hospitality analytics with text analytics and natural language processing (NLP) transforms customer feedback into revenue through useful data and insights.
Job losses to AI automation may be as high as 47 percent, some analysts predict. But how accurate are these warnings? Let’s look at the data.
From Pliny to Palo Alto, join us as we trace the history of unicorns from ancient times all the way through to their modern reinterpretation.
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