Bias in AI causes machine learning-based systems to discriminate against particular groups. We investigated why AI bias occurs, and how to fight back.
The Crucial Piece that NPS Misses, and How to Fill the Gap
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8 m
Net Promoter Score (NPS) is great for a quick view of customer satisfaction and brand health. But NPS can be dangerously misleading. Here’s why.
Cloud or On Premise for Data Analytics: How to Choose
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5 m
These 4 factors are driving big names back to private cloud or on premise implementations for data storage and analytics. Should you move, too?
Stories of AI Failure and How to Avoid Similar AI Fails in 2019
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9 m
Starting a new AI project in 2019? This article has the info you need to avoid an embarrassing AI failure: stories of big AI fails, expert advice, and more.
Fight Organizational Bias with Unstructured Data
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2 m
Efforts to fight organizational bias often fall short. Lexalytics CEO Jeff Catlin explains how to use unstructured data to fight your own company’s biases.
People Analytics and Voice of Employee Programs Explained
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10 m
People Analytics and Voice of Employee programs take a data-driven approach to improving productivity and reducing turnover by analyzing employee feedback.
Building a Better Hospitality Analytics Platform
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4 m
Learn how hospitality analytics platforms and business intelligence tools use NLP to deliver help you improve guest experiences and more.
Voice of Customer Analytics: What it Is and How to Do It
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13 m
Voice of Customer analytics seeks to transform unstructured feedback into usable data. Learn how to build an effective Voice of Customer analytics program that increases revenue and reduces churn via better-informed decision-making.
AI Automation Armageddon: Fact or Fiction?
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3 m
Job losses to AI automation may be as high as 47 percent, some analysts predict. But how accurate are these warnings? Let’s look at the data.
A Brief History of Unicorns in Culture and Technology
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6 m
From Pliny to Palo Alto, join us as we trace the history of unicorns from ancient times all the way through to their modern reinterpretation.
Are We in an AI Hype Bubble? Not Necessarily
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4 m
It could be 20 or 30 years before AI matches humans, researchers now say. But VC firms are still investing billions. Are we in an AI hype bubble?
3 Surprising AI Applications in Food, Energy and Airlines
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4 m
Artificial intelligence for the food, energy and airline industries? These clever AI applications will surprise and inspire you.
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