Industries

No matter your business needs, Lexalytics has a text analysis solution for you!

eDiscovery

Search algorithms, text analytics, natural language processing – they only work (now) to help us not-very-good-at-math humans find the patterns, then we have to interpret them.

Whether in Early Case Assessment, or during a defensible review process, computers can help your analysts work faster.

Social Media Monitoring

Lexalytics provides the most popular engine for Social Media Monitoring companies.

We can help your company provide analysis for:

Consumer Trending
Automatically extract companies and brands and understand the sentiment (tone) being directed towards each.

Enterprise Search

Search is the grandfather of unstructured content technologies, but as a grandfather it shows its age when trying to deal with today’s huge volumes of content.  Synonyms, Metaphor, Emoticons and other features of the content we interact with every day all conspire to make finding information with search tougher. 

Market Intelligence

Text analytics provides huge value in being able to reduce the amount of grunt work so analysts can analyze - not deal with qualitative coding work.

From consumer packaged goods to healthcare policy, from website analysis to customer satisfaction, from politics to media; research in every area is more efficient and more repeatable with algorithmic text analytics.

Media

Lexalytics text analytics helps your content work even harder so that you can spend time creating it and not curating it.

Automatic tagging and categorization leads to better search engine optimization with less time spent.

Frictionless tagging also leads to better content syndication possibilities.

Hospitality

Hospitality providers are some of the most seasoned online business users. They’ve been collecting and reading online reviews way before Social CRM became the hot thing to do. The real change in this industry is the volume of information that’s now being published on sites like TripAdvisor. Whatever your end o

Voice of Customer

Closed-ended survey questions are easy, but don't allow for any answers that you aren't already expecting.

True discovery can come in the free text sections that are such a pain to deal with. Lexalytics software can extract the predominant themes (context) of the free-text sections.

Public Policy

Lexalytics software is being used in horizon scanning and risk management applications (as well as in the more traditional areas of reputation management, but at governmental scale). 

Customer Relationship Management (CRM)

Whether logging calls or tracking emails, for analyzing support burden or trying to decide on the features that should make it into your next product revision, CRM systems have enormous potential locked up in the resident free text.

Text Analytics Software

Lexalytics builds a text analysis engine that’s entirely purposed for OEM integration into your application or service.  For 9 years, we’ve been refining and improving our engine: “Salience”.

Resellers

Resellers provide value-added services and are able to license and sell the Salience engine.

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resources

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